Annette Cioch
5/5
I have so many great things to say about Glacier Experience, Iceland, Tobba, and our guide; Haflioi. We went to Iceland Dec 10-14th 2023. All the hotels and tours were booked and we didn’t have to worry about a thing. Tobba was amazing and so helpful with planning our Iceland trip! She put together an awesome itinerary, which we will save and put in our album to look back and remember everything we did. We told her everything we wanted to do and she suggested other fun activities like snowmobiling. She was very attentive at responding to emails throughout the course of planning our trip. We had a wrong glacier hike planned but she fixed it right away. The month before our trip, when the uncertainty with the volcano was up in the air, she was in close contact with us, and monitoring the situation and coming up with contingency plans. Our last 2 nights we were supposed to stay at the Silica Hotel at the Blue Lagoon. Tobba would constantly forward the emails from the Silica Hotel with updates on the reopening/status. A few days before, I told her I would like to extend an extra night at the Hotel Ranga if the Silica Hotel would not reopen, and she said it would not be a problem, (I’m kind of glad we had 2 nights at Hotel Ranga, since it’s so charming, cozy, and beautiful, with great service.) She also recommended other possible hotels and helped me choose between two hotels that best fit how we wanted to spend our last night in Iceland. Tobba emailed us the day we left for Iceland and told us the Blue Lagoon was not reopening and booked our last two nights at the other hotels. After our first day in Iceland and snowmobiling, she was so considerate and asked us how our first day went! Tobba is a GREAT asset to Glacier Experience.
Our guide, Haflioi was just WONDERFUL! He was such great company throughout our trip. We had a private tour and he was so great to talk to and amazing company to have during our trip to Iceland. He is very knowledgeable and gave us great background from history to geography about Iceland. Everything we wanted to do, he made sure we got to do. We wanted to get some shopping done to take home souvenirs, Icelandic wool sweaters, ornaments, etc… and he took us to a great shopping plaza. He did an extremely wonderful job at keeping us on track with time and talking to the guide from the glacier ice cave hike to get us back on time so we can maximizing our daylight to see all the iconic/special things in Iceland, like the glacier lagoon. Tobba and Haflioi did a great job in planning to maximize our activities during the short daylight in Iceland around this time of the year. So I’m soooo thankful for that, since I would not have taken that into account if we were to plan this ourselves! Haflioi is also so considerate! He brought mini crampons for us to use when we went sight seeing to the waterfalls, which helped us walk confidently on the ice around the waterfalls! Haflioi is also a GREAT asset to the company providing amazing guided tours!
Iceland is such a beautiful beautiful place, very peaceful, rich culture, amazing seafood and lamb, and breathtaking scenery! The glacier hike and ice cave tour at Vatnajokull, was one of the highlights of the trip, amazing hike to the top of the glacier then going into the glacier cave, I highly recommend!!!! Our guide for that trip was great. She was funny, knowledgeable, and awesome! This Iceland trip with Glacier Experience was worth every penny!
